:root{--accent:#146d61;--accent-dark:#10594f;--tint:#e9f3ef;--ink:#203b37;--muted:#61736e;--line:#dce4df;--paper:#fff;--canvas:#f4f6f2;--side:#193c36;--danger:#a53231;font-family:Segoe UI,Arial,sans-serif;color:var(--ink);background:var(--canvas);font-synthesis:none}
*{box-sizing:border-box}body{margin:0;font-size:15px;line-height:1.5}button,input,select,textarea{font:inherit}button,a,input,select,textarea{-webkit-tap-highlight-color:transparent}button{cursor:pointer}a{color:var(--accent)}button:disabled{cursor:not-allowed;opacity:.55}button:focus-visible,a:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:3px solid #da9c36;outline-offset:3px}h1,h2,h3,p{margin-top:0}h1{font-size:clamp(28px,3vw,38px);line-height:1.15;letter-spacing:-1.1px;font-weight:650;margin-bottom:10px}h2{font-size:25px;line-height:1.25;letter-spacing:-.6px;margin-bottom:8px}h3{font-size:17px;margin-bottom:15px}p{margin-bottom:14px}small,.muted{color:var(--muted)}.shell{min-height:100vh}.sidebar{padding:22px;background:var(--side);color:#f4faf6}.brand{display:flex;align-items:center;gap:11px;color:#fff;text-decoration:none;font-size:12px;letter-spacing:1.2px;font-weight:650}.brand small{display:block;color:#afc9bf;font-size:10px;letter-spacing:2px;margin-top:3px}.brand-icon{position:relative;font-size:31px;line-height:40px;font-weight:650;letter-spacing:-3px;width:42px;height:42px;border:1px solid #77978b;border-radius:12px;text-align:center}.brand-icon span{color:#b8db96}.company{padding:26px 0 23px}.overline{display:block;font-size:11px;font-weight:650;text-transform:uppercase;letter-spacing:1.5px;color:var(--muted);margin-bottom:7px}.company .overline{color:#b2c9c0}.company strong{display:block;font-size:20px;line-height:1.3;overflow-wrap:anywhere}.demo-label{display:inline-block;margin-top:12px;font-size:9px;letter-spacing:1.4px;color:#d1e6c1;border:1px solid #617c66;border-radius:4px;padding:3px 7px}nav{display:flex;gap:6px;flex-wrap:wrap}.nav{display:flex;align-items:center;gap:10px;min-height:46px;text-align:left;background:transparent;border:0;border-radius:7px;color:#c5d9d0;padding:10px 12px;font-size:13px}.nav>span:first-child{font-size:19px;width:21px;text-align:center}.nav.active{background:#36564a;color:white}.nav:hover{background:#2b4b41}.nav-count{margin-left:auto;border-radius:4px;background:#536f5e;padding:0 7px;font-size:11px}.sidebar-bottom{display:none}.workspace{min-width:0}.topbar{height:67px;display:flex;align-items:center;justify-content:space-between;padding:0 24px;background:#fff;border-bottom:1px solid var(--line);font-size:12px;color:var(--muted);gap:15px}.separator{margin:0 14px;color:#b6c1ba}.local-chip{white-space:nowrap;color:var(--accent);font-size:11px;font-weight:650}.demo-banner{display:flex;flex-wrap:wrap;gap:4px 14px;padding:10px 24px;background:#edf0e5;font-size:11px;color:#5b6744;border-bottom:1px solid #e2e7d8}.demo-banner strong{font-weight:650}.warning{margin:16px 24px;padding:14px;background:#fff0dc;color:#754511;border:1px solid #e3bc83;border-radius:8px}main{padding:28px 20px 40px;min-height:calc(100vh - 166px)}.page-heading{display:flex;justify-content:space-between;align-items:center;gap:18px;margin-bottom:28px}.page-heading p{margin:0;font-size:14px;color:var(--muted)}.button{border:1px solid transparent;background:var(--accent);color:white;min-height:44px;border-radius:7px;padding:10px 17px;font-weight:600;font-size:13px;display:inline-flex;align-items:center;justify-content:center;gap:8px;text-decoration:none;white-space:nowrap}.button:hover{background:var(--accent-dark)}.button.secondary{background:#fff;border-color:var(--line);color:var(--ink)}.button.secondary:hover{background:var(--tint)}.button .plus{font-size:22px;line-height:15px;font-weight:400}.metrics{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;margin-bottom:28px}.metric{border:1px solid var(--line);border-radius:9px;background:white;text-align:left;padding:17px 20px;color:var(--ink);min-height:114px}.metric:hover{border-color:var(--accent)}.metric .metric-top{display:flex;justify-content:space-between;gap:8px;font-size:12px;color:var(--muted)}.metric strong{display:block;font-size:32px;font-weight:600;line-height:1.3;margin-top:8px;letter-spacing:-1px}.metric em{font-size:10px;letter-spacing:.7px;font-style:normal;color:var(--accent)}.metric.attention{background:#eff2e7;border-color:#dce1cf}.metric.attention strong{color:#686b35}.list-panel{border:1px solid var(--line);border-radius:10px;background:white;overflow:hidden}.panel-head{padding:20px 22px 14px;display:flex;justify-content:space-between;align-items:center;gap:12px}.panel-head h2{font-size:18px;margin:0;letter-spacing:-.3px}.panel-head small{font-size:11px}.filters{padding:0 22px 18px;display:grid;grid-template-columns:1fr;gap:10px}.filters label{font-size:11px;color:var(--muted);gap:5px}.filters input,.filters select{min-height:41px;font-size:12px;background:#fafbf9}.table-scroll{overflow-x:auto}table{border-collapse:collapse;width:100%;text-align:left}th{background:#f7f9f6;color:#7b8981;font-size:10px;font-weight:600;text-transform:uppercase;letter-spacing:1px;padding:12px 20px;border-block:1px solid var(--line)}td{padding:18px 20px;border-bottom:1px solid #eaf0e9;font-size:12px}tbody tr:last-child td{border:0}tbody tr:hover{background:#fbfcf8}.request-link{border:0;background:none;color:var(--ink);text-align:left;padding:0;min-height:44px;display:block;max-width:270px;white-space:normal}.request-link strong{display:block;font-size:13px;font-weight:600}.request-link:hover strong{color:var(--accent);text-decoration:underline}.request-link small{display:block;font-size:11px;margin-top:4px}td .client-name{display:block;white-space:nowrap}td .master-name{font-size:11px;white-space:nowrap;color:var(--muted)}.request-id{font-variant-numeric:tabular-nums;color:#788a80;font-size:11px;white-space:nowrap}.badge{display:inline-flex;align-items:center;gap:6px;white-space:nowrap;padding:5px 9px;border-radius:5px;font-size:10px;font-weight:600;color:#456363;background:#edf1f1}.badge:before{content:'';height:5px;width:5px;flex-shrink:0;border-radius:50%;background:currentColor}.status-1{color:#33637c;background:#eaf1f7}.status-2{color:#886224;background:#fbf1dc}.status-3{color:#3b6470;background:#e8f1f2}.status-4{color:#39704a;background:#e8f2e7}.status-5{color:#6e756e;background:#eff1ed}.table-bottom{border-top:1px solid var(--line);padding:13px 22px;display:flex;justify-content:space-between;color:var(--muted);font-size:11px;gap:15px}.empty{text-align:center;padding:55px 20px}.empty h3{margin-bottom:8px}.empty p{color:var(--muted);font-size:13px}.empty .button{margin-top:8px}footer{padding:17px 28px;border-top:1px solid var(--line);display:flex;justify-content:space-between;gap:15px;color:#7c8980;font-size:9px;letter-spacing:1px}footer span{letter-spacing:0}.skip{position:absolute;top:-100px;z-index:10;background:white;padding:12px}.skip:focus{top:0}dialog{border:1px solid var(--line);border-radius:14px;padding:28px;color:var(--ink);width:min(640px,calc(100% - 28px));max-height:90dvh;box-shadow:0 24px 100px #16372c33}dialog::backdrop{background:#142f2b80;backdrop-filter:blur(3px)}.dialog-head{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;margin-bottom:15px}.icon-button{border:1px solid var(--line);background:#fff;border-radius:50%;width:36px;height:36px;flex-shrink:0;color:var(--muted);font-size:25px;line-height:1}.form-grid{display:grid;gap:17px;grid-template-columns:1fr}.full{grid-column:1/-1}label{display:flex;flex-direction:column;gap:7px;font-size:12px;font-weight:600}input,select,textarea{width:100%;min-width:0;min-height:44px;border:1px solid #ccd7ce;border-radius:6px;background:#fff;color:var(--ink);padding:10px 12px;font-size:14px}textarea{resize:vertical;line-height:1.5}input[aria-invalid=true],textarea[aria-invalid=true],select[aria-invalid=true]{border-color:var(--danger)}.optional{font-size:10px;font-weight:400;color:var(--muted)}.field-error{font-size:12px;color:var(--danger);font-weight:400}.field-error:empty{display:none}.form-actions{display:flex;justify-content:flex-end;gap:10px;margin-top:24px;padding-top:20px;border-top:1px solid var(--line)}.detail-dialog{width:min(760px,calc(100% - 28px))}.detail-device{font-size:19px;line-height:1.4;margin-bottom:20px}.detail-grid{display:grid;gap:24px}.detail-block{border-top:1px solid var(--line);padding-top:20px}.detail-facts{display:grid;grid-template-columns:1fr 1fr;gap:15px;margin:0 0 20px}.detail-facts dt{font-size:10px;color:var(--muted);margin-bottom:4px}.detail-facts dd{margin:0;font-size:13px;overflow-wrap:anywhere}.problem{background:var(--canvas);border-radius:7px;padding:14px;font-size:13px;white-space:pre-wrap;overflow-wrap:anywhere}.assignment{display:flex;align-items:flex-end;gap:8px}.assignment label{flex:1}.next-step{margin-top:18px;padding:17px;background:var(--tint);border-radius:8px}.next-step p{font-size:12px;margin-bottom:12px}.next-step .button{width:100%;white-space:normal}.timeline{list-style:none;padding:0;margin:0}.timeline li{position:relative;padding:0 0 20px 23px;border-left:1px solid var(--line);margin-left:5px;font-size:12px}.timeline li:before{content:'';position:absolute;left:-4px;top:5px;width:7px;height:7px;border-radius:50%;background:#9bac9f}.timeline li:first-child:before{background:var(--accent)}.timeline li:last-child{border-left-color:transparent;padding-bottom:0}.timeline time{display:block;font-size:10px;color:var(--muted);margin-top:3px}.settings-layout{max-width:850px;display:grid;gap:24px}.settings-panel{background:white;border:1px solid var(--line);border-radius:10px;padding:25px}.settings-panel p{font-size:13px}.settings-panel label+label{margin-top:20px}.help{font-size:11px;font-weight:400;color:var(--muted)}.client-notice{font-size:12px;border:1px solid #dfd3b7;background:#fcf7e9;padding:15px 18px;border-radius:8px;margin-bottom:24px;color:#796239}.client-selector{max-width:570px;margin-bottom:22px}.client-card{max-width:850px;border:1px solid var(--line);background:white;border-radius:12px;padding:25px}.client-card .eyebrow{color:var(--accent);font-size:11px;text-transform:uppercase;letter-spacing:1.5px;margin-bottom:12px}.client-card h2{font-size:26px;margin-bottom:14px}.client-card .status-description{color:var(--muted);max-width:590px;font-size:14px}.progress{list-style:none;display:grid;grid-template-columns:1fr 1fr;padding:20px 0;margin:24px 0;border-block:1px solid var(--line);gap:15px}.progress li{font-size:11px;color:var(--muted);display:flex;align-items:center;gap:9px}.step-number{width:27px;height:27px;display:grid;place-items:center;border-radius:50%;border:1px solid var(--line);flex-shrink:0;font-size:11px}.progress .done .step-number{background:var(--tint);color:var(--accent);border-color:transparent}.progress .current{color:var(--accent);font-weight:650}.progress .current .step-number{background:var(--accent);color:white;border-color:var(--accent)}.client-history{margin-top:24px}.client-history h3{font-size:16px}.success-note{padding:14px;background:var(--tint);border-radius:7px;font-size:13px}#toast{position:fixed;bottom:22px;left:50%;transform:translateX(-50%);background:var(--ink);color:white;padding:12px 20px;border-radius:8px;box-shadow:0 5px 25px #0002;z-index:5;font-size:13px;max-width:calc(100% - 30px);display:none}#toast.visible{display:block}
@media(min-width:650px){.filters{grid-template-columns:minmax(190px,1.6fr) 1fr 1fr}.form-grid{grid-template-columns:1fr 1fr}.detail-grid{grid-template-columns:1.1fr 1fr}.progress{grid-template-columns:repeat(3,1fr)}main{padding:32px 30px 44px}}
@media(min-width:1050px){.shell{display:grid;grid-template-columns:232px minmax(0,1fr)}.sidebar{position:sticky;top:0;height:100vh;padding:30px 20px;display:flex;flex-direction:column}.brand{font-size:11px}.company{padding:40px 12px 32px}nav{display:grid;gap:7px}.sidebar-bottom{display:block;margin-top:auto;padding:20px 12px 0;font-size:11px;color:#c9d9cf}.sidebar-bottom p{color:#91afa1;font-size:11px;margin-top:8px}.sidebar-bottom a{color:#bed5c9;text-decoration:none;font-size:11px;display:inline-block;margin-top:18px}.local-dot{display:inline-block;width:6px;height:6px;border-radius:50%;background:#b3d99a;margin-right:6px}.topbar{padding:0 34px}.demo-banner{padding-inline:34px}.metrics{grid-template-columns:repeat(4,minmax(0,1fr));gap:15px}main{padding:36px 34px 44px}.client-card{padding:32px}}
@media(max-width:649px){.company{padding:18px 0 14px}.company .overline{display:none}.company strong{font-size:17px}.company .demo-label{margin-top:7px}.sidebar{padding:18px}.nav{font-size:11px;padding:8px;min-height:44px;gap:5px}.nav>span:first-child{display:none}.nav-count{display:none}.topbar{padding:0 20px;height:53px}.topbar>span:first-child{font-size:10px}.separator{margin:0 5px}.demo-banner{padding:10px 20px}.page-heading{align-items:flex-start;flex-direction:column;gap:18px}.page-heading .button{width:100%}.metrics{gap:9px}.metric{padding:13px;min-height:100px}.metric .metric-top{font-size:11px}.metric strong{font-size:28px}.metric em{display:none}.panel-head{padding:18px 16px 12px}.filters{padding:0 16px 16px}.table-scroll{overflow:visible}table,tbody,tr,td{display:block}thead{display:none}tr{padding:14px 16px;display:grid;grid-template-columns:1fr auto;gap:7px 12px;border-bottom:1px solid var(--line)}td{padding:0;border:0}td:nth-child(2){grid-column:1/-1;grid-row:2}.request-link{max-width:none}.request-link strong{font-size:14px}td:nth-child(3){grid-row:3;grid-column:1}td:nth-child(4){grid-row:1;grid-column:2}td:nth-child(5){grid-row:3;grid-column:2;text-align:right}.table-bottom{padding:13px 16px}.table-bottom span:last-child{display:none}footer{padding:16px 20px;flex-direction:column;gap:5px}dialog{padding:21px}.detail-facts{gap:13px}.assignment{flex-direction:column;align-items:stretch}.client-card{padding:20px}.client-card h2{font-size:23px}.progress{gap:16px 10px}.settings-panel{padding:20px}}
@media(prefers-reduced-motion:no-preference){button,a{transition:background-color .15s,color .15s,border-color .15s}}
.backup-actions{display:flex;flex-wrap:wrap;gap:10px;margin:20px 0 14px}.backup-actions .button{white-space:normal;text-align:center}.backup-panel [role=status]{margin-bottom:0;min-height:20px}.backup-panel .help{line-height:1.6}@media(max-width:649px){.backup-actions{flex-direction:column}.backup-actions .button{width:100%;min-height:48px}}